Privacy Policy

Last Updated: June 2, 2026

NOCO 3D Factory LLC ("we," "us," or "our") operates the website located at https://noco3dfactory.com/ (the "Site"). We respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use and protect it, and your rights regarding your personal data.

By using our Site or purchasing our 3D-printed products, you consent to the data practices described in this policy.

1. Information We Collect

We collect information that you directly provide to us, as well as information automatically generated when you browse our website.

A. Information You Provide to Us:

• Account & Profile Data: Your name, email address, physical shipping address, billing address, and phone number when you create an account, register, or place an order.
• Transaction & Payment Data: Payment details processed through our third-party e-commerce systems (e.g., credit card information, bank details). Note: We do not store full payment card numbers on our servers.
• Customer Support: Information you provide when you contact us via email (noco3dfactory@gmail.com) or phone (970-782-7468), including descriptions of issues or photographic evidence submitted for product returns.

B. Information Collected Automatically:

• Usage Data: IP addresses, browser types, operating systems, referring URLs, pages viewed, and the dates/times of your visits.
• Cookies and Tracking Technologies: We use cookies to enhance your shopping experience, remember your cart items, and analyze website traffic. You can choose to disable cookies through your browser settings, though it may affect your ability to use certain features on our Site.

2. How We Use Your Information

We use the collected information for the following business and legal purposes:

• Order Fulfillment: To process, manufacture, pack, ship, and deliver your 3D-printed model plane kits, articulated items, keychains, and mystery eggs.
• Customer Support: To process return/refund requests, manage support tickets, and answer inquiries.
• Communication: To send order confirmations, shipping updates, and occasional marketing or promotional communications (which you can opt-out of at any time).
• Website Optimization: To monitor, secure, and improve the functionality and performance of our website.
• Legal Compliance: To calculate and remit Colorado state sales tax, maintain accurate corporate accounting records, and protect against fraudulent transactions.

3. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties. We only share your data with trusted third-party service providers who assist us in operating our business:

• E-Commerce and Hosting Platforms: Third-party suites (such as GoDaddy) that power our website, databases, and digital infrastructure.
• Payment Processors: Secure third-party payment gateways that authorize and process your financial transactions.
• Shipping Carriers: Delivery services (e.g., USPS, UPS, FedEx) that require your name and physical shipping address to deliver your physical packages.
• Legal Requirements: We may disclose your information if required to do so by law, court order, or government regulations (such as reporting revenue and sales tax to the Colorado Department of Revenue).

4. Data Security

We implement a variety of industry-standard security measures to maintain the safety of your personal information. Financial transactions are encrypted via Secure Socket Layer (SSL) technology and processed directly through protected payment gateways. However, please note that no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

We will retain your personal information only for as long as is necessary to fulfill the purposes outlined in this Privacy Policy, comply with our tax and legal obligations, resolve disputes, and enforce our corporate agreements.

6. Children’s Privacy

Our website is intended for a general audience. While we manufacture articulated sensory toys, our online storefront is not directed toward or intended for use by children under the age of thirteen (13). We do not knowingly collect personal information from children under 13. If we discover that a child under 13 has provided us with personal data, we will delete it immediately from our servers.

7. Your Rights and Choices

Depending on your location, you may have the right to:

• Access or Update Your Data: Log into your user account to update your profile information, shipping addresses, or account settings.
• Opt-Out of Marketing: Click the "unsubscribe" link found at the bottom of our marketing emails to stop receiving promotional updates.
• Data Deletion: Request that we delete your account data, subject to certain legal or financial restrictions (such as keeping records of past financial tax transactions).

8. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time to reflect operational changes, technological updates, or regulatory adjustments. Any revisions will be published directly on this page with an updated "Last Updated" date.

9. Contact Us

If you have any questions or concerns regarding this Privacy Policy or how your personal information is managed, please contact us directly:

• Company Name: NOCO 3D Factory LLC
• Ownership: Solely owned and operated by Jaimie Lee Regan
• Support Email: noco3dfactory@gmail.com
• Business Phone: 970-782-7468
• Mailing Address: Loveland, Northern Colorado, USA